CoEx Webhooks
During Coexistence, your webhook receives notifications of two types of events. Both use the same standard Positus format for messages: the envelope{ "contacts": [...], "messages": [...] }. Your existing webhook handler already processes these events without modification.
CoEx Events
Processing
All events above use the same envelope
{ "contacts": [...], "messages": [...] } described in Webhook. You can use your existing handler to process history, mirrored messages, and normally received messages — without additional logic.Next steps
- Introduction to CoEx — concept and eligibility.
- History Synchronization — import old messages.
- Mirrored Messages — receive messages from the WhatsApp Business app.
- Contact Synchronization — import contact list.
- Webhook — complete message envelope format.